http://www.gabmonkey.com/blog/2009/04/30/its-time-to-drop-the-m-in-crm/?utm_source=rss&utm_medium=rss&utm_campaign=rss Talking about the web Mon, 02 Jan 2012 00:43:43 +0000 hourly 1 http://www.gabmonkey.com/blog/2009/04/30/its-time-to-drop-the-m-in-crm/comment-page-1/#comment-53 Why SCRM is More Powerful With CRM | Gab Monkey Sat, 16 May 2009 22:18:56 +0000 http://www.gabmonkey.com/blog/?p=207#comment-53 [...] social tools (think FaceBook, Twitter and LinkedIn). I recently wrote about my own reasoning on why SCRM shouldn’t be called SCRM and that corporations can’t “manage” customers or expect to manage customers in [...] [...] social tools (think FaceBook, Twitter and LinkedIn). I
recently wrote about my own reasoning on why SCRM shouldn’t be
called SCRM and that corporations can’t “manage” customers or
expect to manage customers in [...]

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